The product itself is great, all the cats have taken to it, even the 19 year old Burmese!
However, when it arrived, the flimsy box in the satchel had not provided adequate protection and the small cable surround at the back of the 'lid' had signs of impact stress. Fortunately, this was the only damage and of a minimal nature.
Happy to write about our experience with Matt and Cat Water Fountains.
Order was filled promptly but more importantly we discovered that the fountain has a brilliant filter which continually supplies the two cats with pure water. Hesitant at first but now both of them are lining up at the bar (Fountain that is)!!!
If you want the best for your Felines and deal with an Aust company, certainly recommend Cat Water Fountains Australia.
Thanks ...Cheers.
Love the cat water fountain, my maltese also uses it. Lovely fresh running water and the battery lasts.
This thing is plastic inside a stainless shell, everything that the water touches is plastic, except for the very top pan. Cats won’t use it which is annoying because their old one broke.
Scoop and it goes in the bag and stays there while you scoop again, then tie the bag off when you are done.
A very helpful device. Highly recommend.
The cats love the moving water and the large capacity is perfect because the dog keeps drinking it too.
Highly recommend.
Cats took a week to get used to it. Charge lasts well over a month. Put a bit of electricians tape over part of the sensor as were setting it off when walking past it.
I emailed to ask about why it was never delivered and had no response.
No photo as IT WAS NEVER DELIVERED
Thanks for bringing this to our attention. We have contacted you to resolve this issue.
Its a cool product, I have yet to see my cat use it as she is very skittish and timid and very wary of new things. Very convenient to be able to set up and forget and not have to change the water every day.
It's almost a total set & forget - it lasts ages before it needs refilling and is always clean and sparkling.
We bought the water fountain for our cat honey.
The quality is great and it's also relatively quiet. We've had it running for around 6 weeks now and it works well.
Honey is a stealth drinker, so whether she loves it, We don't really know, but we are very happy to know she has access to fresh running water.
We are loving our new water fountain. Its unobtrusive, so quiet and we get very excited when we see Cat drinking deeply from it. We also love the fact it is so easy to refill and to clean. Highly recommend it
- arrived in good time
- set up easily (after I read a few instructions). Batter had some charge on arrival but I automatically charged it before setting the fountain going
- sensor is very sensitive - both distance and lateral sensing.
- cats not disturbed by the change in appearance - and sound.
Sound. Umm. This fountain is beside my bed. It is probably the noisiest pet water fountain I have used. There is a definite sound of water on metal (the best I can describe it) which can be a problem when I'm having trouble sleeping. Solution, of course, is move the fountain. My cats are used to drinking from beside the bed (starting when I kept a glass of water - for me - by the bed!
The actual water fountain is very good! It’s very quiet, both my dog and cat love it, and took to it immediately. The food bowel and stand are also good quality, but I still haven’t received the legs for the stand despite inquiring.
I am very happy with this. The design is simple, it’s easy to clean, it’s silent & the cats drink from it. Being cordless is a huge advantage. It’s expensive but if you can, it’s worth the cost.
Arrived in good order and condition, charged up battery and set it going. Two cats accepted it as if it had been there all along. The dog didn't notice any change, but that's Maggie for you.
So quiet I have to keep checking it is still working!
Battery MUST be getting flat soon - it's been at least two weeks use. A
I'm pleased with this purchase, the product seems to be of good quality, I've been using it with no issues for a while now. My cats like it & all use it to drink from & my kittens enjoy playing with the water spout 😊 It came with filters, a sensor & the pump and adaptor + some sponge things to protect the pump too. It was easy to set up & has been working exactly as expected.